Contact Byonics via eMail

The easiest way to contact us is via email. Please use the form below, or the eMail addresses below that to send us your sales and support questions, comments, returns, suggestions, and praise.


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- Just type in the number 812 here.

To send email with your own email application, address it to:
tt@byonics.com - for all TinyTrak products
microtrak@byonics.com - for all MicroTrak products
support@byonics.com - for support for other products
orders@byonics.com - for orders, shipping, or pricing
support@byonics.com - for anything else

Telephone

Voice-Mail: (218) 296-6427 (Email is preferred over phone contact)

U.S. Mail

Byonics, LLC
4960 S. Gilbert Rd. #1-155
Chandler, AZ 85249
United States
VHS Special Services
1370 Trancas St # 201
Napa, CA 94558-2912
United States

When mailing items for repair, please email us before sending your product. Please include a description of the problem and desired programming if applicable, and your return shipping address and e-mail or phone number inside the package. Please send all returns or repairs of MicroTrak products to the Napa address, and all other products or any other correspondence to the Chandler address.

Return Policy

We want you to be happy with your Byonics purchase.
If you change your mind about your purchase for whatever reason, you may return the item, unused, in its original condition within 7 days of delivery for exchange or a refund.
If there is a fault with your product (or other defect with your order) you may return the product within 30 days of delivery for an exchange or refund.
You may not return kits that you have already assembled for a refund, but if you have a problem with a kit you have assembled, please contact us for assistance in repairing it yourself, or instructions to return it to us for repair.

Add To CartByonics Sticker - $0
Add a free Byonics Vinyl Label to your order - 5.5 x 1.5 inch.

Add To CartMisc Sale - $1
Use this to send an arbitrary payment amount. Adjust quantity after adding to the cart. Arrange with Byonics via email.